Community Forum

Land line not working

New Poster

Land line not working

Please check my phone line. I am not able to pick up phone calls.
Gold Problem Solver

Re: Land line not working


Kathiepark5 wrote:
Please check my phone line. I am not able to pick up phone calls.

As a first step, reboot your modem/gateway and see if that helps  https://www.xfinity.com/support/internet/power-cycling-your-modem/

 

If the above does not restore service, call into Comcast at 1-800-266-2278 or 1-800-934-6489 and speak with a CSR t begin the troubleshooting process.