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Comcast won't release my number

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Comcast won't release my number

I decided to discontinue my phone service to try to reduce my total bill.  The new provider says comcast will not release my phone number, although I filled out the form with all the info.  I called Comcast twice and waited on hold a long time.  The first call I gave up after listening to the annoying hold music for over an hour and a half.  The second time I reached somebody and they said "there's nothing we can do" - no offer to help resolve the issue, nothing.  The new provider says they cannot get the number until comcast releases it.  How can I get this number released so I can move on?