Community Forum

Cancel voice due to scam harassment

New Poster

Cancel voice due to scam harassment

hello Xifinity, i'm tired of voice phone and i would like to cancel due to several scam calls, IRS harsassment calls, robo calls... i blocked my number from Xfinity site, do not call list etc.. but i still get a number of scam calls.

i would like to cancel my voice feature and maybe you can provide me better Internet (beef up my internet speed & add TV?

Official Employee

Re: Cancel voice due to scam harassment

Hey there, rarvalluri, welcome to the forums! Sorry to hear about all the trouble with the voice service. Would you be interested in changing your phone number instead? To review options together, feel free to send me a PM with your first and last name. Thanks! 

To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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