Last week Comcast Agent signed me up fpr Triple Play and confidentaly told me that they will be able to Port my Home ph# from Vonage to Xfinity so that I can retain my 12+ Yr old #
However, it hasn't happened and I was told today that Vonage has put some restriction and I need to speak to them.
I spoke to Vonage team and they advised that there is no restriction as such.
Please help and advise how can this be resolved.
Hello, Tarun28. Thanks for reaching out to us on the forums. I apologize to hear there could be some issues with the porting of your number. I would like to look into this for you. Can you please send me a PM with your first and last name so I can further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Hello, Tarun28. I have not heard back from you. If you still need assistance, please feel free to start a new thread.