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Can not use a cordless phone

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Can not use a cordless phone

So I had got Xfinity and for some reason I could not get phone calls at my house I had Comcast out here once it was my phone I replaced the phone still can’t use my cordless phone I had to put in a splitter at my table so I can disconnect my cordless so a landline phone will ring and I can receive phone calls the technicians cannot figure it out and I got to keep bending over and plug it in another phone line to use a cordless phone if not I have to live like I’m from 1950. On top of it all I signed the contract I was supposed to get a visa card never received it so I had to pay out of my pocket to cancel with another company to go with these guys and they won’t even give me my Visa card they told me I was going to get the key and give me a different phone numbers that don’t ring to anything so I went from $89 a month to $201 a month extra Wi-Fi stuff was added on Internet stuff was out on didn’t approve it not a happy customer And I still have to unplug my cordless phone so my house phone rang and I have to keep a corded phone on my table that’s with the technician told me in order for me to use the house phone and let it rain very frustrating
Official Employee

Re: Can not use a cordless phone

Hello Timothy_karpin,  thank you for reaching out here and welcome to our Forums.  I Understand you concerns with your cordless phone not working and would like to look into your Visa prepaid card further.  Could you please send me a private message with your full name to begin?

 

Thank you


I am an Official Comcast Employee.
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Official Employee

Re: Can not use a cordless phone

Hello Timothy,  I haven't heard from you.  Please don't hesitate to reach back out here if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!