BYE sip:+firstname.lastname@example.org:5060;gsid=7f4213e6-06f7-41ea-b101-005056a3339c;transport=udp SIP/2.0
Via: SIP/2.0/UDP 220.127.116.11:5060;branch=z9hG4bK29ar1h30egv2as8vu8e0sd0000010.1
Hi I have a voice only account with Comcast using modem Arris TG02DCG1682P3CT and I get calls dropping about every 30 minutes when I use VoiP with the company I am trying to call using a SIP using At&t technology. The call to number ,rather I call it or I have it call me drops at that time limit.
I a member of my jobs telecom dept. viewed my calls and this is a report of what was happening when it dropped at that time frame.
Please assist, I have had the number registered via a support tech at Comcast, modem reset numerous time , two techs come out on the same day . One indoors to check lines both inside and out and the modem. The other fixed a line outside . I need this for work , any assistance will be appreciated because I am about to go old school and get rid of this digital line and go with at&t' pots line.
CSeq: 2 BYE
Hello nwjb. Is your issue fixed? I have the same issue, but xfinity is providing no solution. I am about to go back to my ATT landline service as well.
we've been experiencing calls dropping after 29 min for awhile now and just concluding this is an Xfinity issue and not our internet or phone. Any solution, other than changing carrier?
Same problem with drop after 29 minutes and 30 seconds. "Chatted" with comcast. They checked out my line and couldn't do anything.
So my aunt in New Hampshire just got a new house, with Comcast/Xfinity phone service, and she's experiencing exactly the same thing. When I call her, the call drops every single time at exactly 29 minutes + 29 seconds. She claims it may not be happening when she calls OUT, but it happens when other people call in too. And it happens with 2 different brands of phones (1 wireless, 1 wired) in different locations in the house. No solution yet, they won't acknowledge a problem.