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Call History Missing Placed Calls

Regular Visitor

Call History Missing Placed Calls

Call History Missing Placed Calls - my placed calls stopped being logged 5 days ago.  What can make this happen.  How can it be reinstated?  Calling an agent yielded no help.  This issue is seen no matter what computer or phone is used regardless of browser.  Thanks.

Official Employee

Re: Call History Missing Placed Calls

Hi there, consmary. I can double check into your call features to see if it is set up. 

 

Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
 


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Regular Visitor

Re: Call History Missing Placed Calls

I did.  Thanks for any help you can provide.