Community Forum

Blocking robocalls

Highlighted
New Poster

Blocking robocalls

I'm really sick of all the robocalls.  It's one of the primary reasons most people drop their landline.  What is Comcast doing to assist with this problem?  I would think it's in your best interest to actively do something to minimize this problem for your landline customers- before we all decide to drop this service. 

Expert

Re: Blocking robocalls


@gburgjim wrote:

I'm really sick of all the robocalls.  It's one of the primary reasons most people drop their landline.  What is Comcast doing to assist with this problem?  I would think it's in your best interest to actively do something to minimize this problem for your landline customers- before we all decide to drop this service. 


Look into using the NOMOROBO service at www.nomorobo.com



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Tags (1)
Frequent Visitor

Re: Blocking robocalls

I agree its getting really bad all my Comcast friends are having this same problem just remember if we drop the land kine we will pay more for our service because of its part of the package and that isn't right.

 

Official Employee

Re: Blocking robocalls

 

Hello chicoman96, the information that (geek46) provided is correct. To block robo calls please click on the link provided. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Tags (1)
New Poster

Re: Blocking robocalls

No - no solution was provided.

 

Frequent Visitor

Re: Blocking robocalls

No , this is not the solution!  nomorob helps some - but i still get lots of calls.  Comcast needs to add easy feature on mobile app (connect) to block a number directly from the app.  ALSO, comcast currenlty limits number of *60 blocks to 25 numbers - ridiculusly low , and hard to modifiy.  A cell phone has many more ways to easily block AND REPORT robocalls.   I get hunderds of "lower my interest rate" calls a month.

Tags (1)