Greetings, TammyR1! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you are having issues with the call waiting still being activated. I can certainly look into this for you. I see you have already submitted a PM. I will continue to assist you though there.
You are welcome, TammyR1. Were you able to locate that voice pin number I request in the previous response? Once I get that we should be able to get this cleared up for you.
I'm glad I was able to assist you, TammyR1. If you ever need further assistance don't hesitate to reach out to us as we are here for you 24/7.