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voice mail full but don't have Comcast voice mail

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voice mail full but don't have Comcast voice mail

I basically can't get any calls and two calls to Comcast said it was not their problem, but I see from the communications on this site that it can be resolved through Comcast.  After four rings, my phone states, 'The mailbox # you are trying to reach is not in service...goodbye.'  I don't have Comcast voicemail.  This is not an issue with my voice message machine as I have tried three separate machines now.  I see that this issue has been resolved in the past.  Will someone please help me?

Gold Problem Solver

Re: voice mail full but don't have Comcast voice m

 

ddianne,

 

Your issue has been escalated to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.

Official Employee

Re: voice mail full but don't have Comcast voice m

Hi ddianne, I can look into this VM issue for you.   Please send me a private message with your account information (your name, address and account number). 

 

Thank you