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turn of phone features

New Poster

turn of phone features

Hello.

 

Im using my home phone as a business phone and would like to turn off phone features, such as: call forwarding, call holding and voice mail.  I do not see preferences on my account.  Please advise.

 

Thank you

Official Employee

Re: turn of phone features

Hello, monablsd1. Thanks for reaching out to us on the forums. I apologize you do not see the option to turn these features off. Please use the following link as a reference on deactivating these features: https://www.xfinity.com/support/articles/phone-quick-reference-guide

 

If you still find yourself running into issues, please send me a PM with your first and last name so I may further assist you.

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
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Official Employee

Re: turn of phone features

Hello, monablsd1. I have not heard back from you. If you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!