Im using my home phone as a business phone and would like to turn off phone features, such as: call forwarding, call holding and voice mail. I do not see preferences on my account. Please advise.
Hello, monablsd1. Thanks for reaching out to us on the forums. I apologize you do not see the option to turn these features off. Please use the following link as a reference on deactivating these features: https://www.xfinity.com/support/articles/phone-quick-reference-guide
If you still find yourself running into issues, please send me a PM with your first and last name so I may further assist you.
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Hello, monablsd1. I have not heard back from you. If you still need assistance, please feel free to start a new thread.