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telephone not showing on tv

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telephone not showing on tv

I have been getting my telephone calls showing up on my tv, (whose calling) and I no longer am getting it.  Can someone tell how to get it back showing?

Gold Problem Solver

Re: telephone not showing on tv


pwhitaker0902 wrote:

I have been getting my telephone calls showing up on my tv, (whose calling) and I no longer am getting it.  Can someone tell how to get it back showing?


See this for X1 https://www.xfinity.com/support/cable-tv/x1-text-messaging-notifications/

Or this for legacy cable https://www.xfinity.com/support/phone/settings-for-the-universal-caller-id-to-tv-app/

If the above does not help, call into Comcast at 1-800-266-2278 or 1-800-934-6489 and speak with a CSR to ensure the CallerID Rate Code is active on your account.

Official Employee

Re: telephone not showing on tv

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.