yes when we first got out land line the phone call i got were showing up on the tv but now they are not. have talked to several people who have comcast and they said the same thing
My CID on TV was fixed by comcast 6/27/19. The issue was on their end, It was not activated. It took about 1 1/2 hrs to get it resolved, but worth the wait. The tech had to escalate it to a higher tech support group. I suggest you call tech support for voice, keep saying, agent. It gets frustrating with the voice prompts, but keep at it and you will get a agent. Hope this helps, good luck!
Welcome to the Xfinity Forums. I think it's pretty convenient to see the caller ID on the TV as well. I'd be more than happy to help get this resolved so you can see who's calling while watching TV. Can you please verify your first and last name in a private message? To send a private message click on my name "ComcastChe", then click send a message.
dotnclan111, To send a private message, click her name (ComcastChe) to view her profile. Then click "Send a message" and compose the private message. Please let us know if you have further questions. We're here to help.
I can help troubleshoot your Caller ID on TV issue, dotnclan111. To get started, please send me a private message and include your full name so I can assist you. Click my name (ComcastJoeTru) to view my profile, then click the link that says "Send a message". There you can private message me.
Hi dotnclan111. I had our Forums Administrators verify your ability to send Private Messages is enabled and active. Please try this method:
To send a private message:
You can look for the messages you've sent in the Sent tab.
Hi dotnclan111.I went ahead and sent you a direct Private Message. Please follow the instructions in the following link to view and reply my private message: https://forums.xfinity.com/t5/Getting-Started/How-to-reply-to-a-private-message/m-p/3225403#M637
Hello, MONAROCKS1897! My apologies for the delayed reply. Are you having issues with the caller ID?