Hi I have the xfinity triple play, (tv, internet, and phone), I feel stupid, can some please help me to signup for nomorobo, I'm using my tablet, it's the samsung gallexy S2 9.7 tab SM-T810, I have my phone number registered, I don't how to activate the service.
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I think the information you are looking for can be found at https://www.xfinity.com/support/home-phone#get-started/overview and selecting the link for How to stop unsolicited robocalls to your home.
Hope this helps you out.
Sign-on to Comcast. Click on Voice, then the Nomorobo box. That wil take you to Nomorobo's web site and instructions.
Don't follow Comcast's instructions at https://www.xfinity.com/support/articles/nomorobo. They are out-of-date.
Make sure you tell Comcast not to change your package when you add Nomorobo. They told me they would simply add it and a few hours later I got an email from them saying I was on a new plan -- WITHOUT MY AUTHORIZATION -- and that my bill would increase by $16/month. When I told them to forget Nomorobo and put me back on my plan, they said they couldn't because "it is no longer available." The kicker is that after all that, I still don't have Nomorobo and it's not possible to add it without my adding yet another calling feature to what I have. So I'm back to ground zero, with no Nomorobo but Comcast now charging me an extra $192 a year for what I already had before I ever asked about Nomorobo. No additional value, just extra charges. I HAVE FILED A COMPLAINT WITH THE ATTORNY GENERAL IN MY STATE and am having to seriously consider leaving Xfinity due to this abuse after more than 20 years as a good customer.
I hope this saves you and others the unbelievable frustration (and loss of more than a full day of my time) associated with this.