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nomorobo: can't add any # in Adv Call Fwd screen

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nomorobo: can't add any # in Adv Call Fwd screen

Not able to add any numbers in the Advanced Call Forwarding screen. In fact, when I try to add my own  number, per the instructions, it tells me that's an invalid number. I read several posts that said perhaps a reset would be in order. Can you help? Thanks -