Hello, Adc3. Thanks for reaching out to us on the forums. If you are having this issue it's most likely something we have to push through to the cable box to get it working again. I can certainly look into it for you. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Hello, Adc3. I have not heard back from you. If you still need assistance, please feel free to start a new thread.