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clear my vm notice

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clear my vm notice

I have no messages but the vm notice is still appearing on my phone <edited>

 

Please clear this notice

Official Employee

Re: clear my vm notice

Hello, aszeller. Welcome to the Xfinity Forums!

I would be more than happy to help you troubleshoot and fix this issue. Can you please clarify if you are using the Xfinity Connect app and if this is where you see the notification? 

Have you tried to clear the voicemails yourself and are you getting some sort of error message?

Can you also let me know if you have tried re-installing the app yet?

 

I look forward to your reply so I can continue to assist. 


I am an Official Comcast Employee.
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Official Employee

Re: clear my vm notice

aszeller, as I have not heard back from you in some time, I have closed this thread to further comments. I hope you were able to get those messages cleared, but if you still need assistance, please feel free to start a new thread. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!