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cannot receive calls

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cannot receive calls

I can call out, but cannot recieve incoming calls.

Official Employee

Re: cannot receive calls

Hello, JeffL1. Thanks for reaching out to us on the forums. I apologize to hear of the issue you are having with the incoming calls. Is this with a landline or mobile line? I would like to look further into this. Can you send me a PM with your first and last name so I may further assist you? 

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
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Official Employee

Re: cannot receive calls

Hello, JeffL1. I have not heard back from you. If you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!