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calls going straight to voicemail

New Poster

calls going straight to voicemail

I have my calls set to ring on my cell phone when my home phone rings, but is not happening.  Some of my calls go straight to voicemail.  Can someone tell me if this has happened to them and what did you do about it?

New Poster

Re: calls going straight to voicemail

I had a similar problem.  In my case, my xfinity phone was setup to also call into my cell phone (known as Advanced Call Forwarding).   When someone called my xfinity line it went right into voice mail.    It appeared that my Cell phone was powered off and this caused the problem with my xfinity landline.   Once I powered on my cell phone the issue was resolved.