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Wrong name shows on caller ID

New Poster

Wrong name shows on caller ID

The name Dana Notte shows up on caller ID. The name James Notte should be coming up with our number.

New Poster

Re: Wrong name shows on caller ID

I have this problem too.  Where can one change what get displayed when I call people?

Contributor

Re: Wrong name shows on caller ID

Same here. Told today my name shows up as Sheryl for some unknown reason. I am unlisted but it seems odd to have an incorrect name vs "private" or something of the sort. I've had the number for 3 years now thru Xfinity.
New Poster

Re: Wrong name shows on caller ID

I have been trying unsuccessfully to get COMCAST to change my caller id for over a year - I've spent many hours on the phone with them.  Today I called Jessica at Neustar 844 677-2878 (#5) - she said she can update database in 24 hrs.  Anxiously awaiting the correction.  COMCAST reps please take note!