Same issue in Pittsburgh, PA. "Your call history is empty" is displayed using either IE11, Chrome or Edge. No Comcast reported outages identified in My Account section. Call Log was also functioning correctly as of last night, 2/13/18.
My call history is also empty.
Comcast should tell us whether there was a computer glitch.
Maybe the history was hacked so that someone can sell our "calls".
I trust Comcast monitors this site and will start to fix the problem.
Is the data lost forever?
I called my comcast number from another phone. It still does not show up in my history. But it does show up in voice messages.
---You are now chatting with Rommel---
Hi William, thank you for contacting Xfinity Chat Support. My name is Rommel. Please give me a moment to review your account information.
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It came back, not sure when, but it sure would be nice if comcast would let its customers know when there is an issue instead of just not saying anything. Again they show how much they really care about their customer base. Just saying. have never seen such poor customer realitions.