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Voice mail not picking up on calls when not here.

Valued Contributor

Voice mail not picking up on calls when not here.

Another issue has started with the phone service, this time the voice mail system is not responding to incoming calls.  I have yet been able to see any method to confirm that it is turned on to answer after 5 rings when I am not here.  When junk calls come in the phone just rings and rings until the caller hangs up.  this just started happening and no changes to anything at my location.  I am continually amazed at the number of issues that keep happening with the comcast phone system.  some things get fixed, others just go away, but every week it is something else...  Getting so tired of this.