My phone shows the message in the subject and has ever since we moved into a new house and Comcast changed our phone number. I have spoken to Comcast numerous times and no one seems capable of understanding the issue or solving it. They even sent out a service person who thought he turned it off with a setting on the phone. I told him I did not think the issue was solved as I can delete the message temporarily but the next time I use the phone it comes right back. The phone is a Panasonic and I have also spoken with them. They indicate it is a Comcast problem. There was a suggestion in the forum of calling from another phone and leaving a message, than deleting. I tried that and it did not work.