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Voice Mail

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Voice Mail

How do you set the number of rings before the service goes to voicemail? I need at least 6 rings to make it slowly to the phone. The online instructions are not clear.

Thank you to whoever repliesSmiley Happy

Official Employee

Re: Voice Mail

Hello, RedRose. Thanks for reaching out to us on the forums. I know it's like trying to get to the phone when a call is coming in and it doesn't ring enough times. Please have a look at the following link with instructions on how to change this setting: https://www.xfinity.com/support/articles/change-number-of-rings-before-calls-are-forwarded

 

If you find yourself still having issues, please send me a PM with your first and last name and I can look further into it.

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


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Official Employee

Re: Voice Mail

Hello, RedRose. I have not heard back from you. If you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!