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Turning Off Voicemail

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Turning Off Voicemail

How do I turn off voicemail completely? I was trying to get rid of this danged landline phone I have due to all of the nusiance calls I receive.  The customer service rep said that I actually would pay a LOWER monthly price by having the landline on my account though which is weird. She advised I just unplug the phone line coming in to stop getting calls. 

That works to a degree but I still have people being able to leave voicemails that I see pop up. I then have to try to login here to get them. Everyone I care to have my cell phone number has it and I wish for this to just stop completely. 

 

Is there a way for me to turn off these voicemails altogether? I don't want anyone even having the ability to leave a voicemail. Surely there's a way to turn this off. 

Official Employee

Re: Turning Off Voicemail

Greetings, rwhittenburgtn! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear of all the unwanted calls that keep leaving voicemails and showing a notification that you have these voicemails. I can certainly look into this for you. Can you please send me a PM with your first/last name and the voice pin number which you can find by using the following link: https://www.xfinity.com/support/articles/view-change-voice-security-pin. I look forward to further assisting you.

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
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Official Employee

Re: Turning Off Voicemail

Hello, rwhittenburgtn. I have not heard back from you and hope you were able to get the issue resolved. If you still need assistance, please feel free to start a new public thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!