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Turn off call waiting permanently

New Poster

Turn off call waiting permanently

Hello. I have called tech support now twice to have my call waiting featre turned off so I can be approved for a work from home customer service job.  Each time I was assured the feature has been removed.  Each time it was not.  Is there any way to do this online for myself?

Contributor

Re: Turn off call waiting permanently

The only way to do that is to call Comcast support and request for call waiting to be disabled.  It can not be done by online or by yourself.

New Poster

Re: Turn off call waiting permanently

I was told the same thing yet they didnt disable it. Now they are telling me that a tool to disable it is down and they dont have a window of when its going to be fixed.