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Stutter tone with no voicemail messages

New Poster

Stutter tone with no voicemail messages

Seen this in the forums but the offered solutions didn’t work for me.

One of my 2 phone lines (ending in 66) has a stutter tone with phone blinking light that indicates a voicemail message. There are no voicemail messages and I have the voicemail feature for both phones shut off because I use answering machines in the home.

Several calls to support have not resolved the problem.  

I tired the solution offered in the forums by going to Xfinity connect preferences, and selected Voice, then Message Wait Indicator and did the refresh a few times. Gives the message …there is a problem in saving. I still have the stutter tone and message indicators. Please help!

Official Employee

Re: Stutter tone with no voicemail messages

Hi ExNihilo42. I can assist with attempting to clear the stutter tone. Please send me a private message and include your full name, service address, and account number so I can access your account. 

New Poster

Re: Stutter tone with no voicemail messages

Problem was resolved... Thanks

 

Regular Visitor

Re: Stutter tone with no voicemail messages

Hey 

 

Expert

Re: Stutter tone with no voicemail messages

Topic now CLOSED.