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Port Vonage phone number to Xfinity home service

Regular Visitor

Port Vonage phone number to Xfinity home service

Hello!  I am being told that I cannot port my current Vonage VOIP home phone number over to Xfinity.  I've moved the number before to ATT and back to Vonage, why not to Xfinity?

Frequent Visitor

Re: Port Vonage phone number to Xfinity home servi

Is the telephone number within Comcast footprint?  If so, you should be able to escalate the porting question to a higher tier of support.

Regular Visitor

Re: Port Vonage phone number to Xfinity home servi

Footprint meaning area code & interchange numbers?  It's an Atlanta area code, and Comcast/Xfinity is everywhere in Atlanta.


@edreas wrote:

Is the telephone number within Comcast footprint?  If so, you should be able to escalate the porting question to a higher tier of support.


 

Frequent Visitor

Re: Port Vonage phone number to Xfinity home servi

Should allow Port In for Atlanta NPA-NXX

Ask for an escalation

Regular Visitor

Re: Port Vonage phone number to Xfinity home servi

Thanks!!!