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Phone states "New Voice Mail", but there is none.

Contributor

Phone states "New Voice Mail", but there is none.

I had a voice mail message. I deleted it, but the display on phone still says "New Voice Mail".

How do I delete that?

Official Employee

Re: Phone states "New Voice Mail", but t

Hi calzone, thank you for reaching back out here on our Forums.  I would like to help troubleshoot this further, are you also getting a stutter tone by chance?

 

Thank you 

 


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Contributor

Re: Phone states "New Voice Mail", but t

After several weeks of this, it suddenly does not have that message and the light on phone has stopped flashing.

Yes, there was a "stuttering" of the dial tone which has also stopped.

I assumed that Comcast had fixed the problem on their side.

All is OK now.

Thanks

Official Employee

Re: Phone states "New Voice Mail", but t

Thank you for your reply/update.  Please feel free to reach back out here if you need any assistance in the future.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!