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Permanently disable call waiting

New Poster

Permanently disable call waiting

Since last week I am calling Comcast to remove my phone features permamently, specially the call waiting, since I use the phone for business. Everytime they said "you are all set" but no, the call waiting is still there. Without it removed I cannot receive inbound call due to the call waiting bip and incoming call drop. I spoke to 3 agents but no help.

Can you help me disable permanently the call waiting feature?

Kind regards,
Regular Visitor

Re: Permanently disable call waiting

switch to verizon.

these idiots coundn't fing their noses if they had a cold!

Official Employee

Re: Permanently disable call waiting

Howdy Folks, 


Please send me a private message with your full name so I can assist with disabling this feature. 

Just click my name and then on the next page, you'll see an option to send me a private message on the top right hand side.  


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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