Hi Shirleywatts7. Thank you for joining the Xfinity Forums and for creating your first post. I can assist with adding phone service to your account and / or reviewing any pending change of service work orders you may have. To get started, please send me a private message and include your full name so I can assist you.
To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me.