I was wondering why I cannot see the Caller ID on the screen of my main TV from the X1 DVR box? It used to show up and now it's gone. All my other TV's on the X1 boxes show the Caller ID.
Hello, Pladema5. Thanks for reaching out to us on the forums. I apologize to hear the main box doesn't pick up the caller id anymore. I would like to look into this for you. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Hello, pladema5. I have not heard back from you. If you still need assistance, please feel free to start a new thread.