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New equipment

New Poster

New equipment

I hooked up my new wireless gateway but now I don't have any phone service!  What the heck!  Need help!

Official Employee

Re: New equipment

Hello, I would like to look into this for you from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".


I am an Official Comcast Employee.
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