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My phones aren’t working

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My phones aren’t working

We got a new router and our phones haven’t worked since
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Re: My phones aren’t working

Some phone calls to my land-line do not ring in my house. The caller says he hears the outgoing message and sometimes leaves a voicemail, but I never get the voicemails and when I look at incoming calls on the Xfinity website, the call is NOT listed there! After several friends told me they'd tried to contact me, I had one of them call as a test. My phone never rang!