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Inbound FAX and Voice calls

Frequent Visitor

Inbound FAX and Voice calls

Can the line be setup to route inbound ring to voice or FAX, if so how?

 

thanks

Official Employee

Re: Inbound FAX and Voice calls

No it would depend on number of rings your devices are set at. Also, setting the proper rings for voicemail for using fax, if applicable
https://www.xfinity.com/support/articles/change-number-of-rings-before-calls-are-forwarded

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Frequent Visitor

Re: Inbound FAX and Voice calls

How would U suggest to set up the phone and FAX to work since will have answering machine and FAX active on the line at same time?

 

thanks

Official Employee

Re: Inbound FAX and Voice calls

You’re going to have to figure out which is more important, getting a fax or voicemail. Maybe get a second phone number for strictly faxes

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