Your issue has been escalated to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.
otto991, Is the caller ID displaying the wrong info? I can look into your outbound caller ID issues. Please send me a private message with the following: Your full name, phone number, and address.
Perhaps this customer is looking for the same answers that I am unable to find. I want to know how to NOT have my phone numeber shown to the person I am calling. This is simple to do on our cellphones, but I can't see how to do this on our Xfinity phone lines.
I need to turn OFF outgoing caller ID. We have 2 phone lines in our home, and people we have called are constantly calling back on both HOME lines instead of the number that we ask them to use (which is the official OFFICE phone number, NOT our home numbers).