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Home phone goes to voicemail

New Poster

Home phone goes to voicemail

Hello,

I’ve already had a tech come out when my phone was going to voicemail, not having a dial tone, etc. This has occurred since I got the home phone about a month ago. It worked for a short time and is exhibiting the same problems. Now the phone will either ring a few times or none at all, will go straight to voicemail, and will sometimes not make calls. This is a concern since my mom and elderly grandma need the phone as a necessity.
New Poster

Re: Home phone goes to voicemail

I have the same problem. My phone works only when connected directly to modem. Otherwise, if I'm using a different phone jack I can make only outgoing calls. All incoming calls are going directly to voicemail, and actially I can't see missimg calls, or get the voicemails that people are leaving.The phone doesn't make any dial tones or either recording. It's so frustrating.