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HBO go account not gaining access to Xfinity

Regular Visitor

HBO go account not gaining access to Xfinity

When I try to login to my HBO go account it is saying
"Signed out: we are having trouble verifying your access to HBO go with your TV provider.
If you continue to have issues please contact your tv provider for assistance"
I have uninstalled the app and reinstalled it and be given the same message. Please assist
Official Employee

Re: HBO go account not gaining access to Xfinity

Hi Rrogers5, 

 

Let me take a look into your account and services. Lets get your HBO back and working!  

 

Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side 


I am an Official Comcast Employee.
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