Community Forum

Email not working after Comcast outage

Contributor

Email not working after Comcast outage

After 3 hours straight outage of phone and internet yesterday and another 2 hours of intermittent d/c , this morning the internet works but when I try to log into my non comcast email account it says it cannot recognize me. I enter my comcast phone number but it wants to send a text message and comcast voice does not receive text messages. it asks for alternate email I supply comcast email it still does not recognize me.