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Comcast Line is being spoofed to send txts

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Comcast Line is being spoofed to send txts

Someone is sending texts to people which show they come from our landline number. The text says that the person's Facebook is going to be suspended. We have nothing to do with these texts (you can't even send a text on a landline) and we are getting a lot of angry calls from people. Is there something we can do to stop this? Thanks

Official Employee

Re: Comcast Line is being spoofed to send txts

Hello @MichelleK3. It sounds like someone may be "spoofing" your phone number. Unfortunately we are not able to locate or stop these entities that impersonate your phone number. We can offer to change your home phone number if you insist. I have sent you a private message and requested your reply if you would like to discuss this further. 

 

Thank you.