When a call is coming in for my Comcast home phone, my cell phone rings. My wife has same type of cell phone and it doesn't ring on hers. Any ideas why?
You probably have Call Forwarding enabled for your line. You can edit your settings on this page:
(requires XFINITY account login)
Deleted all call forwarding on home phone. Cell phone still rings when incoming call comes in on home phone. I think I'll call Samsung and see if they can help.
Were you able to get this resolved? If not I can review your account to see if I'm able to assist you. Can you please verify your first and last name in a private message, as well as the name of the account holder if it's different than yours?
To send a private message click on my name "ComcastChe", then click send a message.
I hope you were able to get assistance. I am closing this thread if you are still having the problem with your cell phone and home phone ringing at the same time, please send me a private message and I can investigate. Thanks.