I have comcast coming Tues, but trying to fix or figure out why calls are going directly to voice and phone does not ring. Why?
Most likely the settings you have for how many rings before it answers.
I am having the same problem since I moved my equipment to a new entertainment center. Plugging landline into wall-no dial tone. Plugging into the slot on the router I had beeen. using gives me the dial tone but phone no longer rings it goes straight to voicemail. Only found out about this while watching television and a call came in with the notification on the television.
Hello, Mfarrell409. Thanks for reaching out to us. I apologize to hear you are getting your calls. I would like to look into this for you. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Hello, Mfarrell409. I have not heard back from you. If you still need assistance, please feel free to start a new thread.