Hello, pslapin. Thanks for reaching out to us on the forums. I apologize to hear you're not getting names on the TV for the caller ID. I would like to look into this for you. Can you please send me a PM with your first and last so I may further assist you? Also, if you have a cell phone, call your landline and let me know if your name comes up on the TV.
To send a private message, please click my name "ComcastJessie" then select "Send a Message" on the right side.
Thank you for getting back to me. The caller's name is coming up on the screen. It came back yesterday and it must have been a problem on Comcast's part.
You are welcome. I'm glad this was resolved and you are now able to see the names on the TV again. Was there anything else I could assist you with?
You are welcome. If you have any questions in the future do no hesitate to reach out to us.