Community Forum

Caller ID

Regular Visitor

Caller ID

I hope this is the right forum to ask this.  If not I apologize.  The problem I’m having is when I call home using my cell phone, the cell phone number comes up on the TV screen.  How can I change it to show my name instead of the phone number.

i have the Xfinity x1 box, triple play and I use an Apple iPhone 7.

Expert

Re: Caller ID


@Pauley wrote:

I hope this is the right forum to ask this.  If not I apologize.  The problem I’m having is when I call home using my cell phone, the cell phone number comes up on the TV screen.  How can I change it to show my name instead of the phone number.

i have the Xfinity x1 box, triple play and I use an Apple iPhone 7.


Your Phone Provider shows either the name or number by default.  You should contact the Apple iPhone service provider to change the way your callerID is displayed. 



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!