Community Forum

Caller ID has disappeared from TV

Highlighted
New Poster

Caller ID has disappeared from TV

My caller ID disappeared from popping up on the TV screen a few weeks ago.  I went to the local Comcast office and was instructed to look in Settings.  I have been through all the setting/setup options and do not find an option for caller ID.  How do I get this restored?

New Poster

Re: Caller ID has disappeared from TV

my caller id has disappered from tv

Official Employee

Re: Caller ID has disappeared from TV

Hello, jmitty and billdunkin1. Thanks for reaching out to us on the forums. I apologize to hear you are not able to see the caller id on your tv anymore. I would like to look into this and see if we can get this resolved. Can you please send me a PM with your first and last names so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Caller ID has disappeared from TV

Hello, jmitty and billdunkin1. I have not heard back from you. If you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!