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Call Waiting

New Poster

Call Waiting

I am no longer hearing a call waiting tone when I am on the phone. I only discover that another call came in when I see New Voicemail on the screen. Any adjustment I need to make?

Official Employee

Re: Call Waiting

Hello, Cruise4. Thanks for reaching out to us. I apologize for hear you are not getting the call waiting tone when you're on the phone. I would like to look into this and see what's going on. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
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Official Employee

Re: Call Waiting

Hello, Cruise4. I have not heard back from you. If you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!