I am no longer hearing a call waiting tone when I am on the phone. I only discover that another call came in when I see New Voicemail on the screen. Any adjustment I need to make?
Hello, Cruise4. Thanks for reaching out to us. I apologize for hear you are not getting the call waiting tone when you're on the phone. I would like to look into this and see what's going on. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Hello, Cruise4. I have not heard back from you. If you still need assistance, please feel free to start a new thread.