Community Forum

Blocking calls

Frequent Visitor

Re: Blocking calls

Well you do have 24 available numbers 12 on your "Call Blocking" and you can setup your "Advanced Call Forwarding" 12 numbers to forwarded to your State Attorney General office (this is what I do) as long as it's a not a toll free number or forwarded the number to one of the S**T HEAD caller numbers.

 

Note you can't forward at toll free number when you try it will wine at you.

 

Dave G

Contributor

Re: Blocking calls

Well I started looking at electronic devices that might help block more numbers. When I looked at one device made in England, I noticed in the reviews that it may not work for comcast.  So I contacted Comcast to find any that would be compatible.  Here was the conversation.

 

analyst Cxx has entered room

Cxx: Hello Lxx, Thank you for contacting Comcast Live Chat Support. My name is Cxx. Please give me one moment to review your information.

Lxx: My Issue: What call blocker is compatible with the comcast phone service?

Cxx: Hi!

Cxx: I understand that you have a concern with the call blocking.

Cxx: I thank you for bringing this to our attention. I will personally take care of this for you.

Cxx: You can activate the call screening feature, Lxx.

Cxx: Call Screening allows you to create a list of up to 12 callers who will receive an announcement saying that you aren’t available.

Cxx: Activate Call Screening from Your Home Phone

Cxx: 1.Lift the receiver and listen for the dial tone.

Cxx: 2.Press *60.

Cxx: 3.Follow the prompts to activate/deactivate the feature and to add, delete or review the numbers on your list. When creating your list, include the area code for local and long distance numbers.

Lxx: Yes, how do I block more than 12?

Cxx: We can only block 12 numbers, Lxx.

Lxx: OK now listen to my question. What call blocker is compatible with the comcast phone service?

Cxx: You mean a third party call blocking feature?

Lxx: A electronic call blocking device.

Cxx: Let me try to check on that, Lxx. Please do allow me 2 minutes to check on this.

Lxx: Ok

Cxx: Thank you for waiting.

Cxx: Lxx, I am sorry however an electronic call blocking device is not compatible. The only call blocking feature that will work is our call screening, anonymous call rejection and the donotcall.gov for telemarketers.

Lxx: So, with Comcast you will only permit 12 numbers to be blocked and there is no other way to block more numbers. Correct?

Cxx: Yes, correct.

Contributor

Re: Blocking calls

Are you still on the phone? LOL! LOL!

New Poster

Re: Blocking calls

There is another solution.  Go to Amazon and search for 'call blocker'.  These are units which install in line with your telephone and can hold up to 500-1000 numbers.  The one I use is call CPR Call Blocker from the UK, works great.  It has one button which says BLOCK NOW.  When spam call comes in just press that button, presto you'll never hear from them again.

New Poster

Re: Blocking calls

I just wrote the previous post about Call Blocker from UK.  It's true that it's programming feature does not currently work with Comcast.  It uses ** as preamble, and this confuses Comcast (also Cox). However the BLOCK NOW button works fine and I find that I don't really need the programming feature.  The company is working to solve the programming incompatibility.  Only requirement is that you must have Caller ID enabled.

New Poster

Re: Blocking calls

Info for everyone who wants to block calls on your land line. Panasonic makes a cordless phone that allows you to block up to 20 unwanted calls. Between Comcast voice & my Panasonic phone I can block unavailable & unwanted calls. Research Panasonic models that will do this.

Frequent Visitor

Re: Blocking calls

I think the Do Not Call site is totally useless! I have reported several and it just gives me something to do because they do nothing!

 

New Poster

Re: Blocking calls

I agree 100%! I used to have Armstrong, no unwanted calls. Then I moved and had to use Comcast. Nothing BUT unwanted calls! I told them this and they basically told me I was crazy! You don't even have to give your # out with Comcast. They recycle their phone numbers WAY before their time! BOO HISS AT COMCAST!!

New Poster

Re: Blocking calls

YES! Forward your unwanted calls to your local Comcast number!

Frequent Visitor

Re: Blocking calls

Comcast operates like the Do Not Call program. Neither work to our satisfaction. The Do Not Call program is a waste of taxpayer money.  Comcast makes millions and millions from it's user subscribers and they fail to listen to anyones pleas for customer service.  We all hate being treated poorly by a over grown company like Comcast. They expect you to jump through hoops to contact them . Nobody wants to wait and wait and dial a dozen numbers and get a list of menu options to try and reach someone.  All we can do is seek out a different company to handle our needs.  Comcast has already reduced the number of channels I can watch but still charge me the same amount.  They are mighty arrogant and ungrateful of our patronage. As soon as another service is available we are done with Comcast. I guess they don't need our $180 a month.  It's as high as a morgage payment.

New Poster

Re: Blocking calls

I need to receive a phone call from a company for a phone interview. I need to deactivate the caller block. What is the code to allow all calls. This web site is very frustrating, I went to help center and all I can get is forums. Where is the FAQ's w/o forums? There should be something with all the codes and their uses. Thanks

Frequent Visitor

Re: Blocking calls

A quich search on the comcast site turned this up:

http://customer.comcast.com/help-and-support/phone/rejecting-anonymous-calls/

http://customer.comcast.com/help-and-support/phone/phone-quick-reference-guide/

 

You were also given this info when they installed your phone.

New Poster

Re: Blocking calls

  1) For Comcast it's ALL about profit.  Entirely.  100%.  They will make a slight nod to customer service but as they see it their real customers are stockholders.  Period.  

 

   2) So, pay attention.  Whenever a law is proposed that will limit the monopoly power of Comcast and others like Comcast drop an email to your lawmakers and tell them that you back that law.  Seriously. Comcast will begin to care when they are threatened by actual competition.  That's the ONLY way they will ever care.

New Poster

Re: Blocking calls

I just saw a link to nomorobo on our local TV news Consumer page - I'm looking into it.

New Poster

Re: Blocking calls

Yes, considering I've had their phone system for numerous years, I unfortunately do not have space to keep every piece of paper. As with most people over time, things get lost, pitched or disappear in a black hole. Easy, obvious, snarky comments are not needed. Thanks! 

Frequent Visitor

Re: Blocking calls

No "snarky comments" were intended.

New Poster

Re: Blocking calls

For what I pay Comcast monthly ($265) for all my services, I should have the ability to block more than 12 numbers, it should be unlimited.  I get calls from more than 12 spoofed phone numbers in a week so that maximum number is pretty useless.  And yes, I am on the Do Not Call Registry and have reported numbers to the FCC and FTC and still Microsoft is calling me to help me with my PC.    The call tonight was Dr. John, who wanted to consult with me on my Urinary surgery, which never happened and then said oh ok, anyone if your family have Lung Cancer.   The only reason I answered it was because it showed a "cell phone" from Florida and I have relatives there.   

 

Comcast, please help your paying customers avoid all the phone scams, especially to help the naive and elderly that fall prey to the scammers.    Enough is enough! 

 

 

New Poster

Re: Blocking calls

Just think about all the useless information in this post.

Section 1 - Very few telemarketers/scams/thiefs use a Private or Anonymous number. most use a spoofed or 800 number. so this is useless.

Section 2 - most scam calls are spoofed numbers. so this is COMPLETELY useless.

Section 3 - HA! just try reporting scammers. ANY us Government agency is USELESS! what will they do? NOTHING! Yet every American gets spam email, scam phone calls, fake drug calls, phishing calls&emails, on a daily basis, SEVERAL per day. There is NOTIHING to stop them as government employees just shuffle papers until retirement.

But back to Comcast "help"...useless as usual

New Poster

Re: Blocking calls

I have the Android app Call Blocker on my mobile phone and it works great.
Call Blocker is coming out with a home device that you plug into your home phone. Unlimited blocking for a reasonable fee. Check it out.
New Poster

Re: Blocking calls

Go online and look up Call Blocker for home phone. I have their app for my mobile phone and it works great. I think I will get their home phone device that you plug into the home phone. Forget comcast they won't help.
New Poster

Re: Blocking calls

Inside information from a Comcast employee has it that Comcast does indeed sell your phone number and other information to telemarketers as soon as you get a land line from them. This will eventually backfire, but for now we suffer from severe corporate greed. We have allowed this to happen, and the only way to fix it is to dump Comcast and other companies that only care about stock prices and quarterly bonuses - with customers and products as secondary unimportant means to an end.

Frequent Visitor

Re: Blocking calls

I use this call blocker at my shop. It works great.

http://www.digitone.com/

 

New Poster

Re: Blocking calls

Selling your numbers doesn't make them nearly as much money as calls made outside the US which is where most of these calls come from. They make their money from the fees. Alot of them use number generators and the program just starts calling until they get an answer then patched through to whatever scammer is available at the time. My personal favorite is a guy named Bob who is obviously in India. Seems he has a couple brothers... Ted... Paul and Bill. They really seem to enjoy our conversations.

Contributor

Re: Blocking calls

Here I am answering my own comment.  

 

Well I went out and bought a Panasonic Telephone system which allows me an added 30 phone numbers that I can block at the phone level. So together I have 42 possible numbers to block.  I have used the entire 12 of the comcast blocks and now I am up to 17 of the 30.  Time will tell when I will run out of available blocks.  

 

The major point to be made here is that Comcast did lie to me (see my transcript on the previous message) when they stated that no other system would allow me to block additional calls. 

Frequent Visitor

Re: Blocking calls

Your correct 42 numbers oh and dont forget the 12 you get to forward. here is my list of c-rap callers from around the first of the year and these are only the repeat callers never mind the one time numbers that are being used, I think I'll start keeping track of them also.

 

I thinking you better start using the AREA CODE* blocking also like the entire state of Washingtion.

 

Forward calls from these numbers
(310) 928-6800    4/12/14Solor power srap
(201) 243-3402    3/11/14 Repete Srap Caller Card Membership Services
(860) 882-1096    3/17/14 HEAD 2 TOE repete srap caller
(401) 515-4756     No Name (Rhode Island) repete srap caller credit card processing
(551) 976-9587    3/11/14 Repete Srap Caller
*(424) 625-9861    2/3/14 Wants to give me money
*(706) 805-1779    1/28/14 Card Membership Services
*(706) 805-1777    1/28/14 Card Membership Services
*(347) 391-3427    1/9/14 Google Srap Caller
*(214) 377-5991    1/9/14 Srap Caller looking for Pam
*(657) 212-6467    12/23/13 Google Srap Caller
*(617) 752-2951    12/18/13 Repet Google caller

To this number     
Current: (860) 808-5318 CT Attorney General


Calls Blocked
(347) 775-2772    4/21/14 repete srap caller credit card processing C-rap
(216) 452-1059 4/11/14 srap caller called at 8:45PM
*(860) 872-7382    2/20/14 repete srap caller credit card processing C-rap
*(360) 322-6708    2/3/14  repete srap caller  Do not delete
*(800) 251-5850    1/31/14  repete srap caller  Do not delete
*(727) 938-0000    Goverment Contract srap caller Do not delete
*(206) 777-1016    1/4/14 repete srap caller Google C-rap Caller
*(720) 608-3740    12/23/13 repete srap caller Google C-rap Caller
*(888) 791-0087    8/19/13 repete srap caller Liberty Financial
*(732) 903-0837    10/26/13 repete srap caller
*(407) 933-5122    11/22/13 Cruse Srap Kissimmee, Florida
*(860) 239-0088    10/3/13 Google do not delete multapul calls


Numbers Removed
*(860) 375-9018    9/19/13 Anonymous Repeted calls do not delete
*(214) 935-8112    12/4/13 Lick Head from Texas
(888) 584-2959    No Name (Rhode Island) repete srap caller
*(206) 397-1094    11/18/13 Look at my lick head web site
(860) 856-7224    1/7/14 FBI Srap Caller
(253) 236-2009    10/29/13 Washington Google srap caller
(646) 351-1250    10/1/13 New York Online listing
(855) 306-3349    11/20/13 credit card processing Srap
(616) 980-2030    9/26/13 Michigan credit card processing
(305) 368-8859    9/19/13 Florida Srap Caller
(425) 484-1885    9/16/13 Washington
(206) 397-1953    9/19/13 Washington Mobil Listing
(541) 200-3391    9/17/13 NoMoreTaxProblems.com
(214) 283-1316    9/11/13 Marketing
(321) 332-9998    9/16/13 Card Membership Services
(253) 236-2698    8/9/13
(267) 825-9348    9/11/13
(207) 226-0858    9/18/13 credit card processing
(206) 397-1972    8/21/13 Google Srap Washington State
(203) 274-8586    8/13/13 lower your electric bill Stamford, Connecticut STARTEL, INC
(321) 332-9998    6/17/13 Lick Head
(860) 786-4006    8/9/13
(480) 755-0138    8/9/13
(503) 457-1410    7/29/13 Oregon Google
(801) 441-2128    7/7/13 PERIGEE ENERGY
(860) 574-0000    8/9/13
(513) 562-1300    8/7/13 MRSI
(253) 236-2670    7/1/13 Washington Google srap
(425) 320-5005    6/21/13 Washington BUS TAX NEWS
(941) 673-3512    7/16/13 Florida srap caller
(971) 208-9908    6/20/13 Oregon
(202) 499-1488    7/15/13 Save on Power District of Columbia
(860) 375-9026    6/17/13 Another Lick Head
(719) 602-2238    6/19/13 credit card processing
(855) 600-6059    6/17/13 JC freaks
(877) 202-9483    5/25/13 Cancer Support Foundation
(845) 770-0052  6/17/13 Home Security
(800) 679-2859    5/20/13
(509) 771-2716    6/12/13 CC account
(516) 453-6907    5/14/13 MARKETING EVOLU Do not Remove
(206) 397-1159    6/12/13 Google
(305) 373-9235    5/26/13 Miami, Florida
(415) 232-8855    5/13/13 Google
(417) 800-2594    5/10/13 CC account
(570) 983-2218    5/10/13 Google
(518) 292-6634    5/8/13 Home Security
(317) 888-6300    5/1/13 RALLY EXPEDITED Indiana
(321) 357-2030    5/1/13 Florida
(757) 321-6279    5/2/13 Portfolio Recovery
(321) 773-2727    5/1/13 THE HIGHLAND Florida
(253) 236-2309    Callerid4u Kent, WA
(360) 322-6265    Washington State
(360) 322-6558    Washington State
(425) 390-8920    Renton, WA
(602) 753-9864    4/30/13 Arizona
(410) 397-0063    4/26/13
(425) 406-9023    Callerid4u Kirkland, WA
(360) 322-6567    Washington State
(253) 236-2188    Google
(877) 437-9481    
(253) 753-9158    Google
(360) 332-6420    Washington State
(206) 397-5511    Google
(310) 754-2258  4/26/13
(317) 759-7561    Indianapolis, IN
(312) 470-0285    Home Security    
(678) 804-4024    Buford, GA
(414) 465-2980    
(425) 320-5454    
(402) 909-5663    
(616) 613-2100    
(802) 488-3091    
(510) 854-5414    
(209) 220-4128  Fresno, CA
(305) 368-8812  Florida
(646) 561-8663    Nwyrcyzn01, NY

Regular Visitor

Re: Blocking calls

I'm as frustrated with Comcast as anybody, but I did want to bring something to everyone's attention.  I own a Panasonic cordless phone set and it is incredibly easy to block nuisance calls.  Check the phone system you have and see whether there's not a feature available for blocking calls on your handset.  Most companies will have user manuals available for downloading over the internet if you've misplaced yours.

 

What I'm describing here is not the same as Comcast's crappy Call Blocking "feature."  This is the ability to use your handset itself to block nuisance call numbers.  What happens after you block someone on a Panasonic phone is that the next time the call center or robodialer calls your number, your handset will ring once and then the call is blocked.  I have no idea if there's any limit to the number of numbers one can block, but I've blocked dozens and see no end to the ability to block additional numbers.

 

While some may feel that the one ring is more than enough to be a disturbance, I must say that it is immensely satisfying to hear that one ring and know the@sshole has then been blocked from leaving a message on my answering machine or otherwise annoying me.  I've grown to love the one ring.

Contributor

Re: Blocking calls

Ok, well now I am up to 12 Comcast and 24 of the 30 permitted by the Panasonic handset/system.  so I have 6 more left to block. I got 3 more calls this morning. One named 800 service, one named +2 and one labeled "not available". They started at 6:49 thru 8:24. Good enough to keep me from enjoying my snooze to 9:00. I am sure that the phone calls were planned to harrass.

 

It occurrred to me that there is a possibility that it is NOT in the interest of Comcast to do anything about these harrassing calls because either they do not possess the software to counter the everchanging spoof numbers (this I greatly doubt) OR  they might make a few more bucks selling to the cell phone crowd.  I hate to say anything negative in speculation about an entities motivation, but it is a possibility nonetheless. Unless Comcast steps forward and gives everyone a hard answer on why they will not allow more than 12 calls then my money is on the second speculation.

Contributor

Re: Blocking calls

Contributor

Re: Blocking calls

Yes I know, and appreciate the input, but I guess what my question about your posting would be is - What in your opinion am I missing?  

Contributor

Re: Blocking calls

Hello! I just posted the link for anyone interested and could use the help. Maybe I should have just posted the link rather then make it a reply, sorry. Smiley Sad  This call blocking thread has been going on for some time and many had no idea how to block calls. Just hoping those who need it could use it. 

Contributor

Re: Blocking calls

OK, makes sense. I have noticed the same thing. 

Frequent Visitor

Re: Blocking calls

Go to my post in a new thread called THE END OF ROBOCALLS FOR COMCAST CUSTOMERS.

Frequent Visitor

Re: Blocking calls

The URL is forums.comcast.com/t5/Universal-Caller-ID/THE-END-OF-ROBOCALLS-FOR-COMCAST-CUSTOMERS/m-p/2151654

Contributor

Re: Blocking calls

Did check it out, but I do have a "dumb" cell phone. I will keep it in mind when that changes.  Thank you.

New Poster

Re: Blocking calls

When I block individual phone numbers do they get a message that they have been block?

Contributor

Re: Blocking calls

arosef

 

Check here:  http://www.ehow.com/how_5496577_block-phone-number-comcast.html

 

That should tell you.

Contributor

Re: Blocking calls

Yes. It will say something like, the party you are trying to reach is not accepting calls from this number..

I did it to someone and when they heard the message they got the hint.. LOL! Hope this helps you.

New Poster

Re: Blocking calls

The "junk" calls that you are receiving are randomly computer generated hoping its a viable number. Once someone answers and/or presses number to be removed from the calling list, they have your number and then it gets sold etc   


@rkersting wrote:

I recently became a ComCast customer after moving into the Nashville area. I have NEVER before received so many marketing calls etc. until after I received a ComCast # as my home line. I have NOT even give this number out to anyone, as I do use Google Voice (which is what a previous poster suggested). Therefore the only way for me to receive these calls is ("gasp") if ComCast releases or sells this number to make a few extra bucks. I simply see no other explanation for this. 



@rkersting wrote:

I recently became a ComCast customer after moving into the Nashville area. I have NEVER before received so many marketing calls etc. until after I received a ComCast # as my home line. I have NOT even give this number out to anyone, as I do use Google Voice (which is what a previous poster suggested). Therefore the only way for me to receive these calls is ("gasp") if ComCast releases or sells this number to make a few extra bucks. I simply see no other explanation for this. 




Regular Visitor

Re: Blocking calls

Brillant idea with the selective call forwarding! LOL love it! I might even try to forward the calls to another telemarketing number!

Frequent Visitor

Re: Blocking calls

Interesting, can one forward a call back to a number on one's block list? Would be great if we could forward all calls back to these idiots. This is getting way out of hand. When will a telco finally find a resolve to these harrasing issues?

 

New Poster

Re: Blocking calls

I agree!  We need more than 12 numbers!  Too many junk calls getting through.

New Poster

Re: Blocking calls

What a virtually worthless answer to a very simple question!  We simply want to be able to block more than 12 numbers.

Highlighted
New Poster

Re: Blocking calls

Thank you for your information. It was quick,simple and it worked. I had forgotten I could do this by choosing *60 and follow the directions.

Contributor

Re: Blocking calls

Sorry guys, I haven't been in here for a long time. I see you are all sick of the calls and that we can only block 12 calls on Comcast.  If you scroll through this whole section you will learn what I learned.  I got a DIGITIONE CALL BLOCKER, which I found out about on this site.  It is awesome, I love it and use it constantly.  I think mine holds up to about 80 calls, and believe it or not it was full and I had to start all over again.  However, a lot of them that get constantly blocked stop calling.

I actually got a letter yesterday from one of my blocked calls telling me that they have been trying to reach me da da da.

Anyway, it is very small, and very easy to use.  I got it at Amazon for $99.00 and it was worth every cent.

I believe since then they were putting out one that holds more calls for more money, but this one will work for you.

I hope this helps.

Bev

Regular Visitor

Re: Blocking calls

Panasonic sells a phone system (Costco) that can block 250 calls (works great) for $99 and you also get intercom, answering machine, bluetooth, cell phone locater (need this for sure), etc.  I'm love'n it!  Comcast can keep their measy 12 blocked numbers!

Contributor

Re: Blocking calls

Want to share the name or model number?

Contributor

Re: Blocking calls

Answering my own question again.

 

Found these model numbers - Panasonic KXTG 6844B and Panasonic KXTG7874S the both claim to block 250 numbers but make sure you check what the notes in the specs mean. 

 

BTW thanks for the heads up on those. 

Regular Visitor

Re: Blocking calls

Panasonic KX-TG465SK - I got the 5 handsets at Costco for $99 last week.  So far I am happy.  However, I will keep my fingers crossed as blocking numbers like (157)-XXXX, (175)-XXXX, (164)-XXXX, 818-(175)-XXXX, Comcast won't allow to be blocked as they they are not ligitament (spoof) numbers and I get calls from these types of numbers everyday. I am hoping that Panasonic will block them.

Regular Contributor

Re: Blocking calls

Sentry call Blocker at Amazon sound pretty good too.

Cyber turbo power desktop.Intel 4790k 4.0GHz.GPU-Gigabyte Geforce 1060 Windforce OC 6GB-Notebook dv6225us AMD Turion 64X2 2GB Go6150 GPU Vista Home Premuim
Contributor

Re: Blocking calls

This thing looks pretty good. I found where it black lists up to (Black list capacity is 9999).9999 numbers. Thanks for the alert Extech.