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All caller ID showing as private/anonymous

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New Poster

All caller ID showing as private/anonymous

Changed to new XFI modem and now all caller ID show up as private or anonymous with no phone numbers. How do I get the actual names/numbers to show up?

New Poster

Re: All caller ID showing as private/anonymous

I am having same issue

New Poster

Re: All caller ID showing as private/anonymous

Did you ever get resolution

 

Frequent Visitor

Re: All caller ID showing as private/anonymous

I have rebooted every blasted Comcast box in my home and still the same problem. Got a beer in preparation for my journey into customer service black hole. Chose chat rather than go another rounds phone with the AI operator whose only function is to get consumers good and angry  prior to talking to a live being.

 

Bless the agent's heart all she did was what I told her I had done TWICE! 

 

Now here I am, and no answers here either. Xfinity keeps trying to sell me on their cell phone. Ain't no way