Community Forum

Infrared xcam

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Infrared xcam

Can the infrared be disabled for night use on the xCam as it reflects off the siding and blurs the while image
Official Employee

Re: Infrared xcam

Hi, Cflanigan1 - There is no way to disable the camera's night-vision infrared. You will need to adjust the camera angle and position, please find more information here: https://www.xfinity.com/support/home-security/xcam-troubleshooting-internet/

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!