Purchased this night light repeater and would like to add it into my system. The controller will locate the device but it will not pair as it comes up as an "Unsupported Device".
Any way to get this device approved/added by Xfinity? Can never have to many repeaters on the Zigbee network...
1 hour and 21 minutes of being on the phone....netted absolutely nothing. They tried blowing me off over and over telling me to search for approved devices on the website. I asked them to assist me to its location which of course they could not. I would then get transfered to someone else, and then someone else, and then again. Calling in is a waste of time, so I can only hope this post nets results.
Hi, Fhartski - I don't believe we support this device but I do see you have a tech visit scheduled. If there is any way to add this night light repeater to your system - the field tech will be able to assist.